I can hear myself texting, YouTube videos, and other apps through my headphones, and others can hear my talking, but I cannot hear them. If you hear sound, try making a call with your iPhone and turn on speakerphone. The opposite party can hear their voice, but the user isn’t able to listen to anything in return. Call someone with your iPhone's speakerphone and take any slight note of the performance. Many iPhone 8, 8 Plus, and iPhone X users complain about having no sound on iPhone during calls. Make a call using the iPhone speaker. The ring/silent switch is a physical button on the left side of your iPhone. An orange sign is shown on the switch if the silent mode is on. More Less. More Less. You need to make sure the iPhone receiver is not clogged by the screen protector or any debris and particles. On iPad or iPod touch, make a FaceTime call. I used another headset with the same results. There can be any reason for the iPhone sound not working issue. Either you or the other person at the end of the line is unable to hear. It controls whether the sounds play through speakers and can be easily triggered. One of these signature problems is the iPhone 7’s audio issue, also called the "loop disease". I've searched the web so this is a long shot, but any magical fixes out there! iPhone receiver not working is another reason for iPhone no sound on calls. I've tried taking it to the Apple store and they are no help, I'm no longer under warranty or something like that. Posted on Aug 6, 2017 12:52 PM ... Is the phone set in speaker phone mode if so that is the cause. Tip 3. These problems/solutions are found and effective on iPhone 4, iPhone 4s, iPhone 5, iPhone 5s, iPhone 5c, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7 and iPhone 7 Plus. How do I set up the phone so the headphones work with both music AND voice calls? This is another great way to test if the iPhone speaker not working when calling. By running its typical self-checks on boot-up, the phone is stalled checking the Audio IC, which is present but has this partial issue. If your iPhone is set on silent mode, the speaker may not work during the call. I frequently use a plug in headset with my iPhone XS to take phone calls. The person on the other end can hear me but I can't hear them, unless it's on speaker or I have headphones in. This is really annoying. The issue is that the Audio IC chip has come loose from the main logic board, usually on just one pad, but that means the iPhone cannot access the speakerphone for calls or voice memos. Try to call again later, or from a different location. Besides, things work smoothly when a user turns on the loudspeaker. If necessary, remove the screen protector blocking the iPhone receiver and clean off the debris and particles with a small and soft brush. Yesterday this feature suddenly stopped working. The iPhone 7 and 7 Plus devices tend to have some common "signature problems". Not sure exactly what happened, but all of a sudden a month or two ago people can't hear me when I'm trying to talk to them on the phone unless I put it on speaker phone. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. FaceTime isn't available in all countries or regions. The iPhone 7 headphone adapter works for playing music but calls still come out the earpiece of the phone. iPhone users have started facing a strange issue of a speaker not working while they call anyone. Question: Q: iPhone X Earpiece not working on phone calls So I have just received my iPhone X and have attempted to make a call. This audio problem may manifest in different ways. If it doesn't work then know that your speaker is damaged. If the iPhone speaker not working even though you have tried all of the solutions we listed above, contact Apple or visit one of their stores. 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